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Our Services
About
- Company Profile
- Affiliation and Membership

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Frequently Asked Questions

What services does Crossmatch Detective and Protective Inc. offer?

Crossmatch Detective and Protective Inc. provides professional investigative and protective services, including Background Investigation, Lifestyle Check, Surveillance Services, Asset Verification, Business Profiling Check, Records and Property Check, and Missing Person Investigation.

Who can request your investigative services?

Our services are available to corporations, HR and recruitment teams, legal firms, financial institutions, and private individuals with legitimate and lawful purposes.

Are your investigations legal and compliant with Philippine laws?

Yes. All investigations are conducted in full compliance with Philippine laws, including the Data Privacy Act of 2012. We strictly follow ethical standards and lawful procedures in every case.

How do you ensure confidentiality of information?

We treat all cases with the highest level of confidentiality. Information gathered is securely handled, protected, and shared only with authorized clients. Non-disclosure and data protection protocols are strictly observed.

Do you provide nationwide coverage?

Yes. Crossmatch Detective and Protective Inc. offers nationwide investigative coverage across the Philippines, including major cities and provincial areas.

How long does a background investigation take?

Turnaround time depends on the scope of the investigation. Standard background checks typically take 3–5 working days, while more comprehensive cases may require additional time.

What information is needed to start an investigation?

Requirements vary per service but generally include the subject’s full name, address history, consent (when applicable), and other relevant details needed to conduct lawful verification.

Do you contact the subject directly during the investigation?

Yes, when necessary and disclosed. Subjects may be contacted to complete missing information such as school records, employment documents, or address verification, in accordance with legal and ethical standards.

Can you customize investigation packages based on our needs?

Absolutely. We offer customized investigation packages tailored to your business requirements, industry standards, and risk management needs.

How accurate and reliable are your reports?

Our reports are based on verified data, field investigations, and credible sources. Each report undergoes quality checks to ensure accuracy, clarity, and reliability.

Do you provide reports in written format?

Yes. Clients receive formal, detailed, and well-structured investigation reports that can be used for HR, legal, compliance, or internal decision-making purposes.

How much do your services cost?

Costs depend on the type and scope of the investigation. For accurate pricing, we recommend requesting a quotation so we can provide a cost-effective solution based on your needs.

How do we request a quotation or start a case?

You may contact us through our website, email, or official contact numbers. Our team will guide you through the process and requirements.

Why choose Crossmatch Detective and Protective Inc.?

We are a trusted investigative partner known for professionalism, discretion, nationwide reach, legal compliance, and reliable results, helping clients make informed and confident decisions.

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Services

Lifestyle Check
Locating Missing Person
Asset Verification
Surveillance Services
Business Profile Check
Records/Property Check
Pre-Employment / Background Check
Questioned Documents Analysis
Latent Print Process (Fingerprint)

Quick Links

Home
Our Services
About
- Company Profile
- Affiliation and Membership

Home
Our Services
About
- Company Profile
- Affiliation and Membership

Get In Touch

C, Unit 803 The Regalia Park Tower, 150 P. Tuazon Blvd, Cubao, Quezon City, Metro Manila

Phone: 0963 897 9720 / (02) 8691-9684
Email: [email protected]

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